1. Scope of Agreement
This User Agreement is entered into by Shenzhen Qianyan E-Commerce Co., Ltd. ("we", "us" or "our") and users of the Zanaya app, mini programs, websites, APIs and related services.
This agreement applies to account registration, login, device binding, device management, location lookup, track viewing, device sharing, notifications, account cancellation and other service-related features.
By downloading, installing, registering, logging in, accessing or continuing to use the service, you acknowledge that you have read, understood and agreed to this agreement.
2. Account Registration and Use
When registering, logging in or using the service, you must provide true, accurate and complete phone number, email address, device information and other materials, and keep them up to date.
You are responsible for properly safeguarding your account, password, verification codes and login credentials. Losses caused by improper safekeeping shall be borne by you to the extent permitted by law.
You may not register with another person's identity information or use the account for illegal activities, infringement of others' rights or disruption of platform operations.
3. Services
Zanaya provides device binding, device management, location display, track viewing, device sharing, account profile maintenance, verification code validation and related features.
Location, track, sharing and notification capabilities may be affected by network conditions, device status, system permissions, third-party positioning capabilities and actual usage scenarios.
We may adjust, suspend or terminate certain features, pages, rules or APIs due to business development, product upgrades, legal requirements or security needs.
4. User Conduct
You may not use the service for activities that violate laws or regulations, infringe others' lawful rights, interfere with normal platform operations or endanger network security.
Without authorization, you may not scrape, copy, reverse engineer, attack or commercially exploit platform APIs, device data, page content or program logic.
You may not use the service to track, harass, deceive or mislead others, or use sharing, location or account functions for infringement, illegal acts or conduct contrary to public order and good morals.
5. Device Sharing and Authorization
When you actively share a device with another account, you authorize the recipient to view and use relevant device features within the authorized scope.
Personalized changes made by the recipient, such as device names or icons, apply only to that recipient's personal view and do not change the device owner's original settings.
The device owner is responsible for the sharing initiated and must ensure that they have the right to share the corresponding device information. When sharing ends, related permissions will expire or update according to system rules.
6. Fees, Third-Party Services and Notices
Some current or future services, value-added features, message notifications or API capabilities may be provided by us or by lawful third-party service providers working with us.
If paid features are introduced, we will inform you of the fees, service content and effective time through page notices, order confirmations, service descriptions or other reasonable methods.
7. Intellectual Property
The software, page design, documentation, logos, trademarks, images, text and other content in Zanaya and related services are owned by Shenzhen Qianyan E-Commerce Co., Ltd. or the relevant rights holders.
Without written permission, no organization or individual may use, copy, distribute, modify or otherwise exploit such content beyond the authorized scope.
8. Limitation of Liability
We will use reasonable efforts to maintain service continuity and security, but we are not liable beyond the extent required by law for interruptions caused by network fluctuations, system maintenance, third-party service failures, device hardware failures, force majeure or similar events.
You understand and agree that location and track information may be delayed, inaccurate or missing, and shall depend on the actual environment, device status and third-party positioning capabilities.
9. Changes and Termination
We may revise this agreement due to business changes or legal and regulatory requirements, and will notify users through page publication or other reasonable methods.
If you continue to use the service after the agreement is updated, you will be deemed to have read, understood and accepted the revised agreement.
10. Governing Law and Dispute Resolution
The conclusion, validity, performance, interpretation and dispute resolution of this agreement are governed by the laws and regulations of the People's Republic of China.
Any dispute arising from or related to this agreement shall first be resolved through friendly consultation. If consultation fails, either party may bring a lawsuit before a competent people's court in accordance with law.
11. Contact Us
If you have any questions, comments or suggestions about this agreement, you may contact Shenzhen Qianyan E-Commerce Co., Ltd.. Address: Room 610, No. 279 Huawang Road, Shuiwei Community, Dalang Subdistrict, Longhua District, Shenzhen; Email: aly@zanaya.cn; Service phone: 15914745786.